New information following the change in COVID-19 alert levels.

How to join a meeting

Join via a web browser

  • Open any browser
  • Go to
  • Enter your meeting ID

  • Click Join

Join via Zoom App

  • Log in to your Zoom Desktop app
  • Click Join and enter the Meeting ID
  • Enter your name

  • Click Join

Join via Answer

Join by answering a video meeting  - if you are online with Zoom, you will receive a video call along with a ringtone. Click on Accept.

Join using "Dial-in"

You can join a meeting via teleconferencing by using your "Land-line" or "Mobile device" by dialing the number provided in the invitation you receive. 

You will then be asked to enter the "Meeting ID". 

Note: If you are already in the meeting via "Computer", you will also be able to enter your "2-digit participant ID" number to be associated with your user ID.

Join via URL link

Join by clicking on the URL Link in your e-mail or calendar invitation.

Join using H.323 / SIP Device

Dial the IP address provided to you in the meeting invitation (requires Room Connector port add-on). Enter the meeting ID via touch (DTMF) tones followed by "#".

Contact the Service Desk

Phone 06-356-9099 ext. 82111 (preferred method)

7:45am - 5pm, Monday to Friday
(excluding Public and University holidays)

Out-of-hours Support

AskUs Self-Service to log a request online (staff)

Full contact details

Other ITS Information

IT Services Dashboard (staff)




Contact us Mon - Fri 8:30am to 4:30pm 0800 MASSEY (+64 6 350 5701) TXT 5222 Web chat Staff Alumni News Māori @ Massey