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Use COVID-19 Alert Level 2 contact tracing form when on campus.
A list of issues known to be affecting the wireless service or services that run via the wireless networks e.g. Internet access can be found at Known issues.
For equipment not already fitted with a wireless adapter two options exist:
Staff on Massey-owned equipment use this service.
All students use this service.
Staff on non-Massey equipment use this service.
Note: Staff using non-domain devices such as linux laptop, smartphone or tablet will need to set their username credentials within the devices proxy settings. The username supplied will need to be 'massey\usercode' - e.g massey\neperson
Staff, Students and visitors using any equipment with wireless capability - note there are limitations:
The wireless networks above are provided for staff and students. Note: MUEvents is a wireless network which is specifically setup for conferences and events being held at Massey University.
Alternatively, you may download and extract the Automatic Configuration Setup program to prepare your computer to connect to the wireless networks at Massey University. This can only be used with Microsoft Windows 7 and Vista.
Click on the appropriate link below to download instructions for connecting to the wireless network.
Page authorised by CIO
Last updated on Wednesday 20 November 2019
Phone 06-356-9099 ext. 82111 (preferred method)
7:45am - 5pm, Monday to Friday
(excluding Public and University holidays)
AskUs Self-Service to log a request online (staff)
IT Services Dashboard (staff)