Harmi Baharum

Doctor of Philosophy, (Management information Systems)
Study Completed: 2013
Massey Business School


Thesis Title
Learning business English in virtual worlds: Effectiveness and acceptance in a Malaysian context

Read article at Massey Research Online: MRO icon

Motivated by the need to provide better opportunities for Malays in Malaysia to improve their oral business English communication skills, Harmi’s research focused on the use of multiuser virtual environment (MUVE) for learning English. An experiment and a survey were conducted to compare the learning gains and factors influenced the acceptance of MUVE based learning of oral business English communication skills by Malay learners. The results of the study suggested that MUVE based learning was an effective environment for learning oral business English communication skills. MUVE was particularly suitable for distance learning, when traditional classroom learning was not available. The study also confirmed that MUVE was particularly suitable for anxious learners and for learners who liked to play video games.

Dr Alexei Tretiakov
Dr Bill Anderson
Dr Sufean Hussin
Dr Barbara Crump
Professor A/prof Kinshuk

Massey Contact Centre Mon - Fri 8:30am to 4:30pm 0800 MASSEY (+64 6 350 5701) TXT 5222 contact@massey.ac.nz Web chat Staff Alumni News Māori @ Massey